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Dir : ~/www/wwwroot/support.whatxap.com/database/seeds/

Edit File: EmailTemplatesSeeder.php

<?php

use Illuminate\Database\Seeder;

class EmailTemplatesSeeder extends Seeder
{
 /**
 * Run the database seeds.
 *
 * @return void
 */
 public function run()
 {
 DB::table('email_templates')->insert([
 [
 'code' => 'customer_send_ticket_created',
 'title' => 'Send email to customer, when Ticket is Created!',
 'subject' => 'Your Ticket has been received',
 'body' => 'Our Support Team will reply in 1-2 business working days. Title : {{ticket_title}} Thanks for reaching out us',
 'created_at' => now(),
 'updated_at' => now()
 ], [
 'code' => 'forget_password',
 'title' => 'when customer/admin or any user forgets password',
 'subject' => 'Password Reset Email',
 'body' => 'Click the below link to reset your account password. <a href="{{reset_link}}">Reset Password</a>',
 'created_at' => now(),
 'updated_at' => now()
 ], [
 'code' => 'agent_send_ticket_auto_assigned',
 'title' => 'When a ticket is created by customer/admin and auto assigned by system',
 'subject' => 'New Ticket has been auto assigned to you by system',
 'body' => 'Ticket has been auto assigned to you by system. <a href="{{ticket_url}}">View Ticket</a>',
 'created_at' => now(),
 'updated_at' => now()
 ], [
 'code' => 'ticket_replied_agent',
 'title' => 'Send an Email to Customer, when agent replies to a ticket',
 'subject' => 'Your Ticket has been replied',
 'body' => 'Hi, Your ticket has been replied by our agent. <a href="{{ticket_customer_url}}">Click Here</a> to view Ticket.',
 'created_at' => now(),
 'updated_at' => now()
 ], [
 'code' => 'ticket_replied_customer',
 'title' => 'Sends an Email to Agent, when customer replies to ticket',
 'subject' => 'Customer reply to a Ticket',
 'body' => 'Hi, Customer has replied to a ticket. <a href="{{ticket_agent_url}}">Click Here</a> to view Ticket.',
 'created_at' => now(),
 'updated_at' => now()
 ]
 ]);
 }
}